New Delhi: The Delhi Metro Rail Corporation (DMRC) has received the Award of Excellence in the category of Excellence in Innovation and Smart Mobility Solutions at the 19th Urban Mobility India Conference and Expo, which concluded in Bhubaneswar on Saturday.

DMRC Managing Director Vikas Kumar received the award from Union Minister for Housing and Urban Affairs Manohar Lal, recognising the organisation’s initiatives to advance urban mobility through innovation and technology.
According to Anuj Dayal, Principal Executive Director, DMRC, the organisation has undertaken several initiatives in recent years to improve smart mobility solutions. These include digital ticketing systems, the application of artificial intelligence (AI) in predictive maintenance, and technology-enabled customer response mechanisms.
The recognition highlights DMRC’s efforts to integrate digital technologies into metro operations and passenger services. Initiatives such as digital ticketing aim to make travel more convenient, while AI-based predictive maintenance can help identify potential equipment issues and support the reliability of metro infrastructure.
As Indian cities continue to expand and face growing urban transportation demands, technology-driven public transport systems are becoming increasingly important for improving operational efficiency and passenger experience.
DMRC’s award at the Urban Mobility India Conference and Expo underscores the role of innovation in developing efficient, reliable and passenger-oriented urban mobility solutions. TNN
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